At SNEXGEN we believe in Customer Satisfaction. If you are not satisfied with any product, you may inform us above the same.
In case customer wants refund for the same, intimation to be provided by email to the Customer Care.

Refund Terms & Conditions

Product should be returned within 07 days from date of purchase.
Product should be in proper condition and should not be used.
Please contact our Customer Care before initiating return of product or for refund.
Product that have been used or opened will not be accepted unless if incorrect product is received.

Replacement

The 15 Day Replacement Guarantee seeks to assist Buyers who have been defrauded by qualified sellers on the Website. If at the time of delivery and/or within 15 days from the date of delivery of the products, if any defect is found, then the buyer of the products can ask for replacement of the products from the seller subject to the following terms and conditions.

Notify seller of any defects in the products at the time of delivery of the products and/or within 15 days from the date of delivery and the same products will be replaced in return of the defective products.

Replacement can be for the entire products or parts of the product subject to availability of the same with the seller.

Following products shall not be eligible for return or replacement

Damages due to misuse of product.

Any consumable item which has been used/installed.

Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the products delivered.

Clothes and footwear are not used (other than for trial), altered, washed, soiled or damaged in any way. Original tags and packaging should be intact. For items that come in branded packaging, the box should be undamaged.